All payments are processed securely through Paystack.

Bookings are only confirmed once payment has been received in full.

Prices are quoted in South African Rand (ZAR) unless otherwise specified. International guests should note that currency conversion fees may apply through their own bank or provider.

Deposits are non-refundable.

Cancellation 7 or more days before your booking: 75% refund (excluding deposit).

Cancellation 3–6 days before: 50% refund.

Cancellation less than 48 hours before: no refund.

All cancellations must be received in writing (email or WhatsApp).

 Guests who do not arrive for their booking without prior notice will not be eligible for refund or reschedule.

Rescheduling is possible if requested at least 72 hours in advance, subject to availability.

An administration fee may apply.

We understand that emergencies and unexpected events happen (e.g., severe weather, medical situations, transport issues). In such cases, we’ll work with you to reschedule or provide credit/refund at our discretion.

Group, corporate, and bespoke event packages may carry separate payment schedules and cancellation terms (outlined in your agreement).

For workshops, retreats, or speaking engagements, please refer to your event-specific documentation.